Security

Security & privacy

Enterprise-grade protection for accounts, subscriber data, and organizational communications.

Practices

How we protect your data

Infrastructure, access, and day-to-day controls that keep accounts and communications secure.

Secure infrastructure

Hosted on Amazon Web Services with SOC 2, ISO 27001, PCI Level 1, and FISMA-accredited infrastructure.

Credit card safety

Payments run through Stripe. Card data is collected, processed, and stored by Stripe for PCI compliance—not on SimplyNotified servers.

Vulnerability scanning

We routinely scan production infrastructure, applications, and networks for vulnerabilities and known threats.

Security training

All employees complete security training covering phishing, passwords, attachments, and other human-targeted risks.

Access control

Staff access requires multi-factor authentication. Customer data access is limited to people who need it for support.

Encryption

Data is protected in transit and at rest with modern encryption standards.

Compliance

Certifications

Frameworks we’re aligning to—with clear status so you know what’s live vs in progress.

GDPR

In progress · Dec 2025

Data protection and subject rights for people in the EU and UK.

GDPR

CCPA

In progress · Dec 2025

Privacy rights and consumer protection for California residents.

CCPA

SOC 2

In progress · Dec 2025

Independent controls for security, availability, and confidentiality.

SOC 2
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